Arachne’s site survey

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Business-to-business (B2B) and business-to-customer (B2C) operations have been the traditional approaches companies have adopted to benefit from the Internet. ABB has demonstrated that there is another approach. This is B2E, business-to-employee.

ABB has launched its first employee cyber cafe at its manufacturing facility in Stone, UK. It will enable all employees to have free Internet and company Intranet access.

Eric Drewery, UK Chief Executive, said: “We want our employees to be able to pull off company information when they need it. We want to make it easier for them to organise their work and home lives by enabling them to do their grocery shopping online. Although there is a serious eCommerce side to this project, we are also stressing ‘Fun at Work’.” This is the first in a series of Interactive Cafes to be installed at ABB sites. Interactive Cafe pods are being installed in canteens and rest rooms.